As the Managing Director of Data Center Development for FedEx Charles B. Hilliard (Brad) provides strategic direction and defines long range planning for the company’s data center facilities around the world. In addition Hilliard provides leadership and oversees all aspects of the day to day management of data center hardware and service management in multiple FedEx data centers globally. With annual revenues of $43 billion and service to more than 220 countries and territories, FedEx processes more than 6.5 million tracking requests daily and more than 20 million package labels monthly via FedEx ShipManager.
A passionate ambassador for IT solutions that meet the business needs, Hilliard is an active advocate for IT sustainability and progressive asset management. Under his leadership FedEx opened its first environmentally sustainable data center based on the application of a number of green design standards. The Enterprise Data Center-West (EDC-W) is among the most efficient data centers in the U.S. In 2011, the EDC-W was LEED Gold certified under the Green Building Certification Institute Rating for new construction and was awarded IDG’s InfoWorld Green 15 Award.
Prior to his current position, Hilliard served as director of Customer Automation Technical Support and led the development of multiple technical marketing and supply chain solutions. Before joining FedEx Services, Hilliard was responsible for corporate facility planning at FedEx Express. In this function Hilliard managed the long range planning of all FedEx office, call center and on-airport package sorting facilities in the U.S.
A native of Memphis, Tennessee, Hilliard earned his bachelor’s degree in Engineering Technology from the University of Memphis and his master’s degree in Information Systems Management from Christian Brothers University in Memphis, Tennessee.
Case Study Presentation: FedEx New Enterprise Data Center
Managing long term data center decisions in an ever-changing economy can be challenging. Long development durations can cause data center projects to meet economic headwinds even after project approval.
Brad Hilliard, Director of Data Center Development at FedEx Corporation, will provide a case study summary of FedEx’s journey to build the Enterprise Data Center – West in Colorado Springs, Colorado, the company’s first LEED Gold certified data center. He will provide insight regarding significant drivers which caused the company to change direction in the midst of project development and how this pivot drove improvements across the IT organization, far beyond the scope of the data center.
Brad will also discuss how FedEx’s commitment to sustainability extends to data center development and operations by highlighting key design decisions that contributed to the data centers’ LEED Gold certification.